A United Airlines top tier ‘1K’ status member was threated with the ‘no fly list’ by a United Airlines flight attendant after eating a plate of manicotti on board. The passenger shared the crazy story that happened on Thursday’s flight 1372 from Denver to Seattle.
Sam had just taken his 80th flight of the year with United, from Madison, Wisconsin to Denver, and was connecting onward. It was going to be the same plane and crew for his Seattle flight. And, he says, as he got off the aircraft in Denver he mentioned to the first class flight attendant how much he loves United’s manicotti. He joked that since he was going to be back shortly in seat 7C, could she save him some? She actually responded that if there was any left she’d “see what [she] could do.”
- When he reboarded the aircraft he smiled at the flight attendant up front and said “don’t forget our deal.” She smiled back, he says, and offered “I got you!”
- That’s when a second flight attendant had words with the first one. Then she approaches the passenger at his seat and lets him know that “United will not allow…the first class meal in economy and that [he’s] only entitled to snack box” which 1K status passengers receive complimentary in coach when they aren’t upgraded. She says she’s told the other crewmember not to bring him any manicotti.
- But halfway through the flight, the first class flight attendant brings him.. manicotti.
- Then the second flight attendant “waits” for him to eat it and “berate[s]” him for doing so. She says she’s “writing him up” for accepting the meal – and informs him he may be banned from flying United placed on their “no fly list.”
It’s obviously left over but it’s warm and delicious. It’s not the full meal, just the manicotti and a fork. It is a surprise and joy and she smiles at me and I smile at her and I profusely thank her for the kind gesture.
She states that based on what she told me more than 90 minutes ago it was my job to refuse the meal and that I knew better than to accept the meal. She then threatens me with “this kind of violation can result in you being denied boarding and being put on United’s no fly list”.
She also tells him that the captain is “upset” that he’s accepted the meal, and she’ll be reporting the other crewmember.
The passenger says he spoke with the flight’s captain on arrival, who did find sharing the meal back into coach inappropriate but apologized for the flight attendant’s behavior towards him.
Ironically the flight turned from a surprise and delight, where a crewmember made the passenger feel special (“That was my 81st United flight this year and Susan was the best flight attendant I’ve had all year and really made me feel special”) to one where he was made to feel like a criminal – that the airline didn’t want on board – in just an instant. Susan may have brought him her own meal, trying to bring joy to a customer like it’s 1982.
Of course had the passenger eaten the United Airlines cheeseburger he might have put United on the no fly list.
United Airlines '1K' Member Threatened With No Fly List For Eating Manicotti - View from the Wing
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